Extending value stream mapping through waste definition beyond customer perspective

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چکیده

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Extending value stream mapping through waste definition beyond customer perspective

Value stream mapping (VSM) is one of the several Lean practices, which has recently attracted interest in the software engineering community. In other contexts (such as military, health and production), VSM has achieved considerable improvements in processes and products. The goal is to capitalize on these benefits in the software intensive product development context. The primary contribution ...

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Value Stream Mapping technique involves flowcharting the steps, activities, material flows, communications, and other process elements that are involved with a process or transformation. In this respect, Value stream mapping helps an organization to identify the non-value-adding elements in a targeted process and brings a product or a group of products that use the same resources through the ma...

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Background Recognizing the significant impact of wait times for care for individuals with complex chronic conditions, we applied a LEAN methodology, namely – an adaptation of Value Stream Mapping (VSM) to meet the needs of people with multiple chronic conditions and to improve wait times without additional resources or funding.   Methods Over an 18-month time period, staff applied a patient-cen...

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ژورنال

عنوان ژورنال: Journal of Software: Evolution and Process

سال: 2014

ISSN: 2047-7473

DOI: 10.1002/smr.1647